Terms & conditions
The agreement, in plain English.
Last updated: 4 May 2026
1. Who you’re dealing with
MovedTo is operated by Adam Chinn (sole trader) from the United Kingdom. Throughout these terms, “we” and “us” means MovedTo. “You” means the member.
2. Membership
When you sign up you become a member of MovedTo for the area you’ve chosen. Membership gets you access to that area’s chat, events, and member directory.
You must be 18 or older. You must use your real first name (a surname is optional). You agree to follow our code of conduct.
3. Pricing & payment
Membership is £8 per month or £79 per year (the annual plan saves nearly two months). All prices are in GBP and inclusive of VAT where applicable.
Payments are processed by Stripe. We don’t store your card details ourselves. Charges renew automatically until you cancel.
Founding members (the first 100 in each area) get a six-month free trial. We’ll email you reminders before your card is first charged — this is required by the UK Digital Markets, Competition and Consumers Act and we’d do it anyway.
4. Cancelling & refunds
You can cancel any time from your account. Cancellation stops future renewals; we don’t pro-rate or refund the current period unless required by law.
Under UK consumer law you have a 14-day cooling-off period starting from the day you sign up, during which you can ask for a full refund — even if you’ve already used the chat or attended a social. Email hello@movedto.com.
5. Acceptable use
You agree not to:
- Harass, bully, or threaten other members
- Post spam, scams, or commercial messages without permission
- Impersonate someone else or set up multiple accounts
- Share other members’ private information without consent
- Use the platform to break the law
- Try to break the platform itself (scraping, abusing APIs, etc.)
Our code of conduct goes into more detail.
6. Your content
You own what you post. By posting it on MovedTo you grant us a non-exclusive, royalty-free licence to host, display, reproduce, and distribute it on the platform — only as needed to actually run the service.
You’re responsible for your content. Don’t post anything that infringes someone else’s rights or breaks the law.
7. Suspension & termination
We can suspend or close your account if you break these terms or the code of conduct, or if we’re legally required to. Where reasonable, we’ll warn you first; for serious breaches we’ll act immediately.
You can close your account any time by emailing us. After closure your data is deleted as described in our privacy policy.
8. Events disclaimer
Events listed on MovedTo are organised by area ambassadors, not by MovedTo directly. You attend at your own risk and are responsible for your own behaviour and safety. We do our best to vet ambassadors and enforce our code of conduct, but we can’t guarantee what every member at every event will do.
9. Liability
We don’t exclude liability for things we’re not legally allowed to (death or personal injury caused by our negligence, fraud, or anything else UK law won’t allow to be excluded).
Beyond that, our total liability to you under these terms is capped at the amount you’ve paid us in the 12 months before the issue arose. We’re not liable for indirect or consequential losses (e.g. lost income, lost opportunities).
10. Changes to these terms
We may update these terms from time to time. Material changes will be announced by email at least 14 days in advance, so you can cancel before the new terms apply if you don’t want them.
11. Governing law
These terms are governed by English law. Disputes can be brought in the courts of England and Wales. As a UK consumer you may also have rights under the Consumer Rights Act 2015 that aren’t affected by anything written here.
12. Contact
Questions about anything here: hello@movedto.com.
